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	<title>theitguys.co.uk - Intercell Solutions</title>
	<link>http://news.theitguys.co.uk</link>
	<description>News and information from Intercell Solutions</description>
	<pubDate>Tue, 02 Sep 2008 10:49:58 +0000</pubDate>
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		<title>Data Centre Power Outage - Sunday 7th September</title>
		<link>http://news.theitguys.co.uk/archives/36</link>
		<comments>http://news.theitguys.co.uk/archives/36#comments</comments>
		<pubDate>Tue, 02 Sep 2008 10:49:58 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<category><![CDATA[Service and Update Announcements]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/36</guid>
		<description><![CDATA[This Sunday the 7th September 2008 our local electricity supplier will be upgrading the local power relay to our building. Regrettably this means that some of our data-center services will not be available during the hours of 8am and 2pm.

What impact does this have? 



All mail will be directed to our second data-centre in Telford [...]]]></description>
		<wfw:commentRss>http://news.theitguys.co.uk/archives/36/feed</wfw:commentRss>
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		<item>
		<title>Michael Joins theitguys.co.uk Support Team</title>
		<link>http://news.theitguys.co.uk/archives/35</link>
		<comments>http://news.theitguys.co.uk/archives/35#comments</comments>
		<pubDate>Tue, 05 Aug 2008 21:16:02 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/35</guid>
		<description><![CDATA[Recently we (sadly) had to say goodbye to 1st line support engineer Dan Wagstaff who joined us last year for his year out support-desk experience. We wish Dan all the luck for the future and his next year, hopefully he will be back when he has passed his University degree.

Dan&#8217;s replacement Michael Panjanaden joined us two weeks ago and [...]]]></description>
		<wfw:commentRss>http://news.theitguys.co.uk/archives/35/feed</wfw:commentRss>
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		<item>
		<title>A 1st Class Server For Business - MacOSX Leopard</title>
		<link>http://news.theitguys.co.uk/archives/20</link>
		<comments>http://news.theitguys.co.uk/archives/20#comments</comments>
		<pubDate>Sat, 02 Aug 2008 12:47:05 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/20</guid>
		<description><![CDATA[We don&#8217;t keep it secret and most of our customers know that Intercell Solutions have been using Apple MacOSX computers from our inception - we are proud to be different and after all they-just-work! In the last year we have been checking out the new Apple MacOSX Leopard Server. We have been testing it in [...]]]></description>
		<wfw:commentRss>http://news.theitguys.co.uk/archives/20/feed</wfw:commentRss>
		</item>
		<item>
		<title>New KomplettPBX Phone System Features</title>
		<link>http://news.theitguys.co.uk/archives/31</link>
		<comments>http://news.theitguys.co.uk/archives/31#comments</comments>
		<pubDate>Sat, 02 Aug 2008 12:24:36 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/31</guid>
		<description><![CDATA[Our VoIP telephone systems are going from strength to strength. Many of our new and existing I.T. clients are now taking advantage of the powerful features and huge savings of KomplettPBX. We have installations in call-centres, worldwide branch offices and simple straight forward replacements for traditional telephony systems - a truly modular system.

NEW! Many of [...]]]></description>
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		</item>
		<item>
		<title>Post Error Regarding Data Centre Downtime</title>
		<link>http://news.theitguys.co.uk/archives/30</link>
		<comments>http://news.theitguys.co.uk/archives/30#comments</comments>
		<pubDate>Wed, 16 Jul 2008 10:59:02 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<category><![CDATA[Service and Update Announcements]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/30</guid>
		<description><![CDATA[A news post just left our system that should have gone out on the 16th June 2008, please ignore this message as it was related to some downtime last month.
]]></description>
		<wfw:commentRss>http://news.theitguys.co.uk/archives/30/feed</wfw:commentRss>
		</item>
		<item>
		<title>Network Leased Line Down</title>
		<link>http://news.theitguys.co.uk/archives/29</link>
		<comments>http://news.theitguys.co.uk/archives/29#comments</comments>
		<pubDate>Mon, 16 Jun 2008 15:04:42 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<category><![CDATA[Service and Update Announcements]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/29</guid>
		<description><![CDATA[Today at 12:46pm our data centre was affected by the UK wide failing leased line circuits at BT exchanges. BT were alerted to the issue by Easynet and BT had restored connections by 3:45pm. We are waiting for confirmation from BT that everything has been restored successfully and that this issue is now fully resolved. 

We apologise for any inconvenience caused. 
]]></description>
		<wfw:commentRss>http://news.theitguys.co.uk/archives/29/feed</wfw:commentRss>
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		<item>
		<title>Mail Scanning and DNS Friday 23rd May 2008</title>
		<link>http://news.theitguys.co.uk/archives/28</link>
		<comments>http://news.theitguys.co.uk/archives/28#comments</comments>
		<pubDate>Fri, 23 May 2008 07:01:50 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<category><![CDATA[Service and Update Announcements]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/28</guid>
		<description><![CDATA[The DNS records for the mailscanner2.theitguys.co.uk cluster have been checked periodically throughout the night with several different service providers with positive results.

Both mail scanning cluster queues and services have also been monitored throughout the night and all mail has been delivered successfully.

Part of our continued commitment to upgrading our core service network we will be [...]]]></description>
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		</item>
		<item>
		<title>Core DNS (follow-up) Mailscanner 2 Delivery</title>
		<link>http://news.theitguys.co.uk/archives/27</link>
		<comments>http://news.theitguys.co.uk/archives/27#comments</comments>
		<pubDate>Thu, 22 May 2008 14:41:30 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<category><![CDATA[Service and Update Announcements]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/27</guid>
		<description><![CDATA[DNS is now resolving fully, there will be the odd service provider that is not yet up to date. You may notice a flurry of messages that should have been delivered over the last few days, please check the dates and times that messages should have been delivered rather than the actual delivery time.

Any messages [...]]]></description>
		<wfw:commentRss>http://news.theitguys.co.uk/archives/27/feed</wfw:commentRss>
		</item>
		<item>
		<title>Core DNS (follow-up)</title>
		<link>http://news.theitguys.co.uk/archives/26</link>
		<comments>http://news.theitguys.co.uk/archives/26#comments</comments>
		<pubDate>Thu, 22 May 2008 11:46:27 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<category><![CDATA[Service and Update Announcements]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/26</guid>
		<description><![CDATA[We have received a few messages following our earlier post so this update attempts to address them.

Question: Certain people emailing me are still seeing bounced messages.

Answer 1: Some service providers will have old cached DNS records suggesting that mailscanner2.theitguys.co.uk is unavailable. The time-to-live on theitguys.co.uk is 2 hours, which means some service providers will not [...]]]></description>
		<wfw:commentRss>http://news.theitguys.co.uk/archives/26/feed</wfw:commentRss>
		</item>
		<item>
		<title>Core Network DNS Issues</title>
		<link>http://news.theitguys.co.uk/archives/25</link>
		<comments>http://news.theitguys.co.uk/archives/25#comments</comments>
		<pubDate>Thu, 22 May 2008 10:12:07 +0000</pubDate>
		<dc:creator>Tim A Hall-Woodcock</dc:creator>
		
		<category><![CDATA[Intercell Solutions News]]></category>

		<category><![CDATA[Service and Update Announcements]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/25</guid>
		<description><![CDATA[This week we have had several reported issues regarding the resolution of DNS and email being bounced. The issues have finally been isolated to one of our primary DNS servers and the records it holds. The server has had it records reloaded from a backup as corruption had occurred, which was difficult to trace due [...]]]></description>
		<wfw:commentRss>http://news.theitguys.co.uk/archives/25/feed</wfw:commentRss>
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